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AI Support Chatbot + Ticketing
ردود تلقائية، تصنيف التذاكر، وتحويل للموظف عند الحاجة مع سجل محادثات.
Web + more
Channels
Configurable
SLA
Full description
A ready customer support solution combining an AI chatbot and ticketing.
Includes knowledge base (FAQ), auto classification, agent handoff, conversation history, and reporting.
Supports tone customization and channel integrations (website/WhatsApp/Telegram) as needed.
Key features
✓Knowledge base
✓Auto classification
✓Agent handoff
✓Ticketing
✓Reports
Technologies used
Laravel
MySQL
Redis
Business benefits
✓
Faster responses✓
Higher CSAT✓
Organized support flow